Effective Date: November 5, 2026
Welcome to CNgiftcards. These Terms of Service ("Terms") govern your access to and use of the CNgiftcards website, mobile application, and related services (collectively, the "Platform").
By registering an account, accessing the Platform, submitting a gift card, or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Platform.
CNgiftcards is an online gift card trading platform that allows eligible users to submit and sell supported gift cards in exchange for payment in Nigerian Naira (NGN).
Our services include:
CNgiftcards is an independent gift card trading platform. Unless expressly stated otherwise, we are not affiliated with, endorsed by, or sponsored by any gift card issuer, retailer, or brand displayed on our Platform.
To use CNgiftcards, you must:
You are responsible for all activities conducted through your account.
CNgiftcards reserves the right to request additional identity verification or supporting documents when necessary to protect users and prevent fraud.
CNgiftcards allows users to submit supported gift cards for verification and trading.
To submit a gift card, users may be required to:
Submitting a gift card does not automatically guarantee acceptance or payment.
All transactions are subject to verification and approval by CNgiftcards.
We reserve the right to reject, cancel, or suspend any transaction that does not meet our requirements.
Users must ensure that all gift cards submitted to CNgiftcards are:
CNgiftcards may verify submitted gift cards through applicable balance-checking, redemption, or other verification procedures.
If a gift card is found to be invalid, already redeemed, partially redeemed, duplicated, stolen, or otherwise suspicious, CNgiftcards may:
Users are responsible for ensuring that the gift cards they submit are legitimate and that they have the legal right to sell or transfer them.
CNgiftcards displays estimated gift card trading rates on the Platform.
These rates may vary depending on:
The displayed rates are subject to change without prior notice.
The final transaction amount will be determined according to the applicable rate confirmed by CNgiftcards when the transaction is accepted and processed.
Users should review the transaction details before submitting their gift cards.
CNgiftcards reserves the right to adjust or decline a transaction if the submitted gift card information does not match the information provided by the user.
Approved transaction proceeds may be credited to the user's CNgiftcards wallet.
Users can view their available balance and transaction history through the Platform.
Wallet balances are intended for transactions and withdrawals supported by CNgiftcards and are not bank deposits or interest-bearing accounts.
CNgiftcards reserves the right to review, delay, or temporarily restrict wallet transactions where necessary for verification, security, fraud prevention, or legal compliance.
Users may request withdrawals of available wallet balances to supported bank accounts.
To complete a withdrawal:
Withdrawal processing times may vary depending on banking services, payment providers, security reviews, and other operational factors.
CNgiftcards is not responsible for delays caused by banks or third-party payment providers beyond our reasonable control.
If incorrect bank information is provided, the withdrawal may fail, be delayed, or be returned.
We reserve the right to reject or temporarily suspend withdrawal requests involving suspicious or potentially unauthorized activities.
Users must not use CNgiftcards for any illegal, fraudulent, or unauthorized purpose.
The following activities are strictly prohibited:
CNgiftcards reserves the right to investigate suspected violations and take appropriate action, including transaction cancellation, account restrictions, suspension, or termination.
CNgiftcards may suspend, restrict, or terminate a user's account under circumstances including, but not limited to:
Where appropriate and legally permitted, we may request additional verification documents before restoring account access or processing pending transactions.
Any outstanding balances or pending transactions may be subject to investigation and applicable legal requirements.
CNgiftcards may offer promotional rewards, bonuses, referral incentives, or other special offers from time to time.
Each promotion may have its own eligibility requirements, transaction conditions, and withdrawal restrictions.
We reserve the right to modify, suspend, or terminate promotional activities where necessary, particularly in cases of suspected abuse, fraud, or misuse.
Users must comply with the specific terms of each promotion to qualify for rewards.
CNgiftcards respects user privacy and is committed to protecting personal information.
We may collect and process information necessary to provide our services, including:
We use this information to operate the Platform, process transactions, verify users, prevent fraud, provide customer support, and comply with applicable legal obligations.
We may share relevant information with payment providers, banking partners, service providers, or competent authorities where necessary and legally permitted.
For further information, please refer to our Privacy Policy.
CNgiftcards may rely on third-party services, including banks, payment providers, telecommunications services, and technical service providers.
We are not responsible for interruptions, failures, or delays caused by third-party services beyond our reasonable control.
Users may also be subject to the terms and conditions of relevant third-party service providers.
To the maximum extent permitted by applicable law, CNgiftcards shall not be liable for:
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
CNgiftcards reserves the right to update or modify these Terms from time to time.
Updated Terms will be published on our website with the revised effective date.
Your continued use of the Platform after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which the CNgiftcards operating entity is legally established, subject to any mandatory consumer protection laws applicable to users.
Any disputes arising from the use of CNgiftcards should first be addressed through our customer support channels.
Nothing in this section prevents users from exercising any legal rights available to them under applicable law.
If you have any questions, concerns, or complaints regarding these Terms or our services, please contact us through the following channels:
We will make reasonable efforts to respond to inquiries and resolve customer concerns.
By using CNgiftcards, you acknowledge that you have read, understood, and agreed to these Terms of Service.